Terms & Conditions - Mill Green Leisure Lifestyle

Please note that although we try to ensure that the content of our website is accurate and up to date, it may contain typographical errors or other inaccuracies which are subject to correction by us without liability.

Mill Green Leisure Lifestyle Ltd will try to make our website available but cannot guarantee that our website will operate continuously or without interruptions and can accept no liability for its unavailability. We accept no liability for any indirect, consequential loss, damage or special or punitive damages, or costs, or for any loss of data, profit, revenue, business contracts (whether direct or indirect) in each case, however caused, even if foreseeable and even if we have been advised of the possibility of such damages. In circumstances where you suffer loss or damage arising out of or in connection with the viewing, use of performance of our website or its contents other than as a direct result of purchasing goods (which shall be subject to the exclusions and limitation of liability set out in these Terms and Conditions), we accept no liability for this loss or damage (except where we have been negligent) whether due to inaccuracy, error, omission or any other cause and whether on the part of us or our servants, agents or any other person or entity.

Neither will we assume responsibility for the contents of any other web sites to which this site has links. These links are provided for your convenience only.

All price quoted are in British pounds sterling (£) and include value added tax (VAT) at 17.5%. If the price changes between you placing and receiving your order, we will honour the original price. Delivery costs for the goods are not included in the price and such delivery costs are set out on our website. Orders are accepted at the sole discretion of Mill Green Leisure Lifestyle Ltd and are subject to your credit or account card being authorised for the transaction. All transactions are conducted through a secure web server.

All colours shown on our web site or in catalogues provided are for reference only. While every effort has been made to match the colours seen, differences in screen display or print can make them appear different. Fabric samples or wood samples may be available on request, please ask if required.

Mill Green Leisure Lifestyle Ltd reserve the right to make changes to this website and these Terms and Conditions at any time.

We accept Visa, MasterCard, Switch and Solo, and payment is taken when the order is despatched. Cheques are also acceptable as a form of payment. Cheques will be cleared before goods are dispatched.

We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm acceptance of your order to you by online electronic means to the email address you have given us on the order. Our acceptance of your order brings into existence a legally binding contract between us. The order will then be fulfilled around the estimated date set out in the confirmation email or, if the confirmation email does not contain such a date, within 30 days. If you do not receive a confirmation email, please contact us to ensure your order has been accepted.

You undertake that all the details you provide to us for the purpose of purchasing goods which may be offered by us on our website will be correct, that the credit or debit card which you use is your own and that there are sufficient funds or credit facilities to cover the cost of any goods. We reserve the right to obtain validation and verification of the authenticity of your credit or debit card details before providing you with any goods.

This is a Thawte authentic website, secured by SSL. We are unaware of any cases of credit card fraud occurring whilst using our shopping system. For payment by credit card the delivery address must be the same as the card holder’s address.

Mill Green Leisure Lifestyle Ltd aims to deliver goods of the highest quality. Every effort is made to display only items that are in stock or which can be despatched to you quickly and direct from the manufacturer. From time to time we may be unable to meet our usual delivery times due to certain items being unavailable, in which case we will advise you immediately. If this does occur, you will be given the opportunity to order an alternative, to have the goods sent as soon as they become available, or to cancel the order.

For information on delivery times and costs, please see Delivery section.

It might not be possible for us to deliver to some locations.

We will deliver the goods ordered by you to the address you give us for delivery at the time you make your order.

You will become the owner of the goods you have ordered when they have been delivered to you. Once goods have been delivered to you they will be held at your own risk and we will not be liable for their loss or destruction.

All goods are subject to availability. In the event that we are unable to supply the product to you, you will be given the opportunity to order an alternative or cancel the order. If you choose to cancel, we shall reimburse your payment in full.

All goods depicted on this website (as may be varied from time to time) are available almost everywhere in mainland UK, and by special arrangement to the Channel Islands, Republic of Ireland, Isle of Wight, Isle of Man, and the Scottish Islands. See Delivery section for more details.

Your Right to Cancel

You have the right to cancel your order at any time up to the seventh working day from the date you receive the ordered goods without giving a reason. To cancel your contract you must notify us in writing.

If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.

Once you have notified us that you are cancelling your contract any payment made by you shall be refunded or where appropriate, any sum debited to us from your credit card will be re-credited to your account as soon as possible and in any event within 30 days of your order PROVIDED THAT the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods from the amount to be re-credited to you.

We will not accept returns or cancellations if the goods have been altered by applying chemicals or paints to the surfaces or by altering or customising the product in any way that could be deemed as you using or treating the goods as your own. While in your possession, you must keep any goods you intend to return to us in good condition. Goods must be returned in the same condition as they were delivered. If goods were delivered flat pack they must be returned in the same way. Care must be taken to ensure the return goods are packed well to avoid damage or loss of parts in transit. Goods returned which cannot be re-sold as new due to damage or wear and tear may be subject to a reduction in the refund given.

Cancellation by Us

We reserve the right to cancel the contract between us if we have insufficient stock to deliver the goods you have ordered or we do not deliver to your area.

If we do cancel your contract we will notify you by e-mail or fax and will refund any payment by you or where appropriate re-credit to your account any sum deducted by us from you credit card as soon as possible but in any event within 30 days of your order. We will not be obliged to offer any additional compensation for disappointment suffered.

Warranties and Liabilities

Subject to the Terms and Conditions set out below, we warrant that the goods will be free from defects in material and workmanship for a period of 1 year from delivery.

The above warranty is given by us subject to the following conditions:

Subject as expressly provided in these Terms and Conditions, and except where the goods are sold to a person dealing as a consumer (within the meaning of the Unfair Contract Terms Act 1977), all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law.

Where the goods are sold under a consumer transaction (as defined by the Consumer Transactions (Restrictions on Statements) Order 1976) your statutory rights are not affected by these Conditions.

If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 10 working days of the delivery of the goods in question.

If you do not receive goods ordered by you within 28 days of the date on which you ordered them, we shall have no liability to you unless you notify us in writing at our contact address of the problem within 60 days of the date on which you ordered the goods.

If you notify a problem to us under this condition, our only obligation will be, at your option:

Save as precluded by law, we will not be liable to you for any indirect or consequential loss damage or expenses (including loss of profits, business or goodwill) howsoever arising out of any problem you notify to us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question in whatever way we choose.

Notwithstanding the foregoing, nothing in these terms and conditions is intended to limit any rights you might have as a consumer under applicable local law or other statutory rights that may not be excluded nor in any way to exclude or limit our liability to you for any death or personal injury resulting from our negligence.

Mill Green Leisure Lifestyle Ltd is committed to protecting your privacy online. Names, addresses and email addresses are collected for processing your order. We will not email you in the future unless you give us permission. We will not disclose your personal details to a third party.

You must ensure that the personal details you provide are accurate and complete and that all ordering or registration details (where applicable) contain your correct name, address and other requested details. By accepting these Terms and Conditions, you agree to the processing and disclosure of your personal details for the purposes set out here.

If you obtain or choose to buy goods from our website then we may collect information about your buying behaviour.

If at anytime you wish to update the personal information held by Mill Green Leisure Lifestyle Ltd please contact us and we will be happy to make any changes you require. If you wish to be removed from our database please contact us with this request and your name and details will be deleted.

You are responsible in all respects for all use of and for protecting the confidentiality of any username, email verification and password that may be given to you or selected by you for use on our website. You may not share these with or transfer them to any third parties. You must notify us immediately of any unauthorised use of them or any other breach of security regarding our website that comes to your attention.

The copyright in the material contained in this site, together with the web site design, text and graphics, and their selection and arrangement, and all software compilations, underlying source code and software belongs to either Mill Green Leisure Lifestyle Ltd or Nitrosell. You may view or print individual pages only for placing an order with us or using our website as a shopping resource, but you may not copy, reproduce, modify, distribute, republish, re-sell, display, post or transmit any part of this site without the permission of Mill Green Leisure Lifestyle Ltd.

Any logos, trademarks and registered trademarks used throughout the site remain the property of their respective owners.

Unless otherwise expressly stated in these terms and conditions, all notices from you to us must be in writing and sent to our contact address at Mill Green Farm, 724 Chester Road, Aldridge, West Midlands, WS9 0LR and all notices from us to you will be displayed on our website from time to time.

Events Beyond Our Control

We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.

If any part of these Terms and Conditions is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of these Terms and Conditions will not be affected.

Third Party Rights

Except for our affiliates, directors, employees or representatives, a person who is not a party to this agreement has no right under the UK Contracts (Rights of Third Parties) Act 1999 to enforce any term of this agreement but this does not affect any right or remedy of a third party that exists or is available apart from that Act.

The contract between us shall be governed by and interpreted in accordance with English law and the English courts shall have jurisdiction to resolve any disputes between us.

Entire Agreement

These Terms and Conditions, together with our current website prices, delivery details, contact details and privacy policy, set out the whole of our agreement relating to the supply of the goods to you by us. Nothing said by any sales person on our behalf should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods offered for sale by us. Save for fraud or fraudulent misrepresentation, we shall have no liability for any such representation being untrue or misleading.